9. Multi-Channel Mobile Crisis Response Platforms: Lessons Learned in the Middle East

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Presenter: Mr. Yazeed Sheqem, Director of Business Development, MENA & Africa, Souktel Inc.

Wednesday, 29 April 2015, 13:50-14:2008_Multi-channel Mobile Crisis Response Platforms_presentation Souktel_screenshot

When humanitarian disaster strikes, rapid response–at scale—is crucial to saving lives and minimizing damage. But in many crisis zones, a shortage of ex-ante population data means that aid providers often lack a clear understanding of local demographics. As a result, NGOs and aid agencies fail to develop effective communication and outreach strategies, and communities fail to receive critical life-saving information.

Multi-channel mobile platforms help address this challenge—by providing a range of simultaneous options for transmitting information to and from disaster-affected populations. Yazeed Sheqem spoke about lessons that Souktel, based in Ramallah, Palestine, has learned in the Middle East.

Mr. Yazeed Sheqem, Director of Business Development, MENA & Africa, Souktel Inc.

08_Multi-channel Mobile Crisis Response Platforms_photo_Yazeed SheqemYazeed Sheqem leads Souktel’s strategic outreach to clients and partners in the Levant, Gulf, North Africa and Sub-Saharan African regions. He also drives Souktel’s consulting practice which advises clients in the fields of ICT4D and M4D. Yazeed has extensive experience in the area of technology utilization for disaster and emergency response as well as economic growth and employment.

Yazeed holds a Master’s degree in economics from the Goethe University in Frankfurt-Germany as well as a higher degree in urban planning from New York University. He is based in Amman-Jordan and is fluent in Arabic, English, and German.

Founded in 2006, Souktel is a provider of end-to-end technology solutions that support the projects of 30+ development funders and implementers across the globe. Additionally, Souktel delivers strategic consulting services in the fields of ICT4D and M4D. Souktel is mainly engaged in the areas of disaster and emergency response, economic growth and employment, education and youth, as well as democracy and governance. Based in Ramallah-Palestine, Souktel helps change lives in more than 20 emerging markets in Africa, Asia, and the Americas.

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